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Lesson 2 of 3

Read the data sheet.
Then read the warranty.

Benjamin Moore publishes a two-page technical data sheet for every can it sells. One column is numbers: solids, spread rate, film thickness, dry times, VOC, gloss. One paragraph on the exterior sheets is the warranty. Both are written to be skimmed. Here is how to read them slowly, with the sheets for the three lines at our counter as the example.

The numbers

Six lines, and what each one is for.

Start with volume solids. It is the share of the can that stays on the wall. Aura interior eggshell prints 46 percent, plus or minus 2. Regal Select eggshell prints 45. ben eggshell prints 39. Outside, Aura low lustre is 45.5, Regal Select 43.0, ben 33.3. The sheet prints it per sheen, and inside one line it moves a lot: Aura interior runs from 47 in matte down to 38 in semi-gloss. Always read the sheet for the sheen on your ticket.

Spread rate per gallon is how far it goes "at recommended film thickness," and the sheet says the number depends on texture and porosity. Inside, Aura is 350 to 400 square feet, Regal Select and ben are 400 to 450. Outside, Aura and Regal Select low lustre are 250 to 350, ben is 350 to 475. A lower number is not worse paint. Read it with the next line.

Recommended film thickness is printed wet and dry, in mils. The dry number is the paint job. Aura interior eggshell leaves 1.9 to 2.1 mils a coat, Regal Select 1.6 to 1.8, ben 1.4 to 1.6. Outside, Aura low lustre leaves 2.1 to 2.9 and prints a high-build option at 6 to 10 mils wet, Regal Select leaves 2.3, ben leaves 1.3. Solids divided by spread rate is dry film; the sheet has done the math for you, and it is the one line that tells you why one can needs the third coat.

Dry time is printed "@ 77 °F (25 °C) @ 50% RH," to touch and to recoat. Interior: Aura one hour and one hour; Regal Select eggshell one hour and one to two; ben eggshell one hour and two; the semi-glosses run longer, three hours to recoat on Regal Select, four on ben. Exterior low lustre: one hour to touch and four to recoat on all three. Then the sentence that matters in Cheatham County: "High humidity and cool temperatures will result in longer dry, recoat and service times." Every sheet also says painted surfaces can be washed after two weeks, and every one prints a floor for application: 50 degrees inside, 35 outside.

VOC is grams per liter of solvent. Aura and Regal Select interior print under 50; Regal Select semi-gloss under 100; ben interior prints zero. Exterior low lustres print 40 to 50. The oil primers are the outliers, 344 for the 024 and under 350 for the 094, and that is the trade the sheet is honest about: the alkyd is what it sends you to for severe tannin and smoke.

Sheen is a gloss reading at an angle: eggshell 10 to 22 at 85 degrees on Aura, 15 to 22 on Regal Select and ben; semi-gloss 50 to 60 at 60 degrees on all three; exterior low lustre 9 to 15 at 60. Two lines with the same sheen name read the same on the meter. What differs is the solids under it.

Ask

What is the dry film per coat on this can. How many coats does the sheet say on my surface. What is the recoat time at 77 and 50, and what will it be on the day I am painting. Is the number I am reading for the sheen I am buying.

LineInterior eggshellVolume solidsSpread rateDry filmRecoat @ 77°F / 50% RHVOC
AuraN52446 ± 2%350 to 400 sq ft1.9 to 2.1 mils1 hour< 50 g/L
Regal SelectN54945 ± 2%400 to 450 sq ft1.6 to 1.8 mils1 to 2 hours< 50 g/L
benN62639 ± 2%400 to 450 sq ft1.4 to 1.6 mils2 hoursZero g/L
LineExterior low lustreVolume solidsSpread rateDry filmRecoat @ 77°F / 50% RHWarranty
AuraN63445.5 ± 2%250 to 350 sq ft2.1 to 2.9 mils4 hoursLimited lifetime
Regal SelectN40143.0%250 to 350 sq ft2.3 mils4 hoursLimited lifetime
ben54233.3%350 to 475 sq ft1.3 mils4 hours25 years

Benjamin Moore technical data sheets, current US editions. Interior lines carry the standard satisfaction warranty.

Exterior test on the sheetAura N634Regal Select N401ben 542
Water vapor permeance, ASTM D165331 perms38.36 perms42 perms
Mildew resistance, ASTM D3273 / D3274Pass: no growthPass: no growthPass: no growth
Flexibility, ASTM D522Pass, no crackingPass, no crackingNot printed
Elongation and tensile, ASTM D2370151%, 422 psi167%, 674 psiNot printed
Wind-driven rain, ASTM D6904Pass, over primed masonryPass, over primed masonryListed, tested over primed masonry
Application floor35 °F35 °F35 °F
The tell

A number with a test method next to it is a spec. "Durable" and "long-lasting" on the front of the can are claims. The sheet has both; read the column with the ASTM numbers in it. If a scrub-cycle number is quoted to you, ask which sheet it came from. Benjamin Moore does not print one on these.

The warranty: a worked example

"Lifetime" is one paragraph. Here is the whole thing.

The exterior Aura and Regal Select sheets print a paragraph titled Limited Lifetime Warranty, and it is short enough to read all of. Benjamin Moore warrants that the paint, "when used in accordance with the label instructions, will not: 1. blister from properly prepared and primed surfaces, 2. peel from properly prepared and primed surfaces, and 3. wear down or weather to expose the previously painted surface."

Read the three promises for what they leave out. Fade is not on the list. Chalking is not on the list. Mildew is not on the list; the sheet covers mildew with a test result instead of a promise. What is covered is the film letting go of the wall, or wearing through. Then read the condition that is in every promise twice: "properly prepared and primed surfaces." The surface preparation section on page two is the definition. Clean, dry, free of chalk and mildew and loose paint, glossy surfaces dulled, cedar and redwood primed with the primer the sheet names. A wall that was not prepped that way is a wall the warranty does not reach, and the sheet says why in the next sentence: "Since we have no control over surface preparation or application."

How long. "This warranty shall be effective for so long as you reside in your home." That is what lifetime means: your time in the house, not the paint's. It is "made to the original residential consumer paint purchaser" and it "is non-transferable." Sell the house and it ends. Benjamin Moore's own explanation of the warranties says it plainly: if the property "is sold, leased or rented to another party, then warranty is no longer valid." A rental is not covered from day one.

What you get. "An equivalent or comparable product at no charge," on presentation of the original sales receipt. Paint. Then the capital letters: "THIS LIMITED LIFETIME WARRANTY DOES NOT INCLUDE THE COST OF LABOR FOR APPLICATION OF PAINT," and Benjamin Moore is not liable for "INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES." The explanation document spells that out too: not lost time, and not "damages to the house underlying our products." The warranty replaces the gallons. It does not repaint the house.

ben exterior carries the same three promises with a number instead of a lifetime: "effective for 25 years," to the same original purchaser, still non-transferable, and still paid in paint rather than labor. The interior lines carry a different kind of warranty entirely. Benjamin Moore "warrants satisfactory results if used according to label directions," and if you are not satisfied you return the unused portion with the receipt for replacement or a refund. That is a satisfaction warranty on the can, not a durability warranty on the wall, and Benjamin Moore's own explanation says the standard is "defined by the consumer."

None of that is a criticism. It is a clearer warranty than most, and the three promises on the exterior lines are the three ways exterior paint actually fails. The point is to know that "lifetime" on the label means blister, peel, and wear-through, on a prepped and primed wall, for the original owner, paid in paint. Keep the receipt.

Read forWhere it is on the sheetWhat it says on Aura and Regal Select exterior
What is coveredThe numbered listBlister, peel, wear down or weather through. Fade, chalk, and mildew are not on the list.
The conditionInside each promise"Properly prepared and primed surfaces," defined by the prep section on page two.
How longOne sentence after the list"For so long as you reside in your home." ben exterior: 25 years.
WhoSame sentenceOriginal residential consumer purchaser. Non-transferable. Rentals are not residential.
The remedy"Benjamin Moore & Co. will..."Equivalent or comparable product, at no charge, with the original receipt.
LaborThe capital lettersNot included. Not indirect or consequential damages either.
Interior linesExplanation of Product WarrantiesSatisfaction warranty: return the unused portion for replacement or refund.
Ask

Which three things does the warranty name. What does "properly prepared and primed" mean for my wall, in the prep section. Does it transfer. Does it pay labor. Then staple the receipt to the sheet and put both in the drawer.

Before You Price Paint

Know what is in the can.

Three short reads on paint. Written for the builder who has to answer to the money, and for the wall that gets painted twice.

Frequently Asked

Paint data sheets and warranties, answered.

What is dry film thickness on a paint data sheet?
How much paint is left on the wall after one coat dries, in mils, which are thousandths of an inch. Benjamin Moore prints a wet number and a dry number. Aura interior eggshell: 4.0 to 4.6 mils wet, 1.9 to 2.1 dry. Regal Select eggshell: 3.6 to 4.0 wet, 1.6 to 1.8 dry. ben eggshell: 3.6 to 4.0 wet, 1.4 to 1.6 dry. The dry number is the one to compare, because it is what stays. Two coats of one can are not two coats of another when the dry film per coat is different.
What does spread rate per gallon mean?
How many square feet one gallon covers at the recommended film thickness. It is printed as a range: 350 to 400 square feet for Aura interior, 400 to 450 for Regal Select and ben interior, 250 to 350 for Aura and Regal Select exterior low lustre, 350 to 475 for ben exterior low lustre. Every sheet adds "depending on surface texture and porosity," which is the maker telling you a rough or thirsty wall gets fewer feet. A lower spread rate with higher solids means more paint is being left on the wall per coat; it is not a defect.
What does "dry time at 77 degrees and 50 percent humidity" mean?
The conditions the number was measured in. Benjamin Moore prints two times: to touch and to recoat. Aura interior is one hour to touch and one hour to recoat; Regal Select eggshell is one hour and one to two hours; ben eggshell is one hour and two hours. The exterior low lustres are one hour to touch and four hours to recoat across all three lines. Then every sheet says the same sentence: "High humidity and cool temperatures will result in longer dry, recoat and service times." A Tennessee July afternoon at 80 percent humidity is not 77 and 50. Add time.
Does Benjamin Moore publish a scrub resistance number?
Not on these data sheets. The interior sheets describe the finish in words: Aura is "scuff resistant," Regal Select has "a proprietary stain release technology that allows common household stains to be easily removed with soap and water," ben is "scuff resistant" with "easy touch-up." All three say "painted surfaces can be washed after two weeks." There is no ASTM D2486 cycle count printed, so do not let anyone quote you one as if it came from the sheet. The exterior sheets print more test results: water vapor permeance, mildew resistance, flexibility, elongation, and wind-driven rain, each with the ASTM method named.
What does the limited lifetime warranty on Aura and Regal Select exterior cover?
Three things, and the sheet numbers them: the paint will not "1. blister from properly prepared and primed surfaces, 2. peel from properly prepared and primed surfaces, and 3. wear down or weather to expose the previously painted surface." It runs "for so long as you reside in your home," it is made to the original residential purchaser, and it is non-transferable. The remedy is "an equivalent or comparable product at no charge" on proof of purchase. In capital letters: "THIS LIMITED LIFETIME WARRANTY DOES NOT INCLUDE THE COST OF LABOR FOR APPLICATION OF PAINT." ben exterior carries the same three promises for 25 years. The interior lines carry a satisfaction warranty: return the unused portion for replacement or refund.
What does VOC on a paint can mean?
Volatile organic compounds, in grams per liter, which is the solvent that leaves the can as it dries. Aura and Regal Select interior print under 50 grams a liter, except the Regal Select semi-gloss, which prints under 100. ben interior prints zero. The exterior low lustres are 40 to 50. The Fresh Start latex primers are under 50; the oil-based 024 primer is 344 and the alkyd 094 is under 350, which is why the oil primers are the ones with the mineral spirits clean-up and the ventilation warning, and also why they are the ones the sheet sends you to for the worst tannin and smoke stains.

Come See It

Put your hands on it first.

Specs only tell you so much. Come walk the yard and the showroom.
119 Cumberland St, Ashland City. The coffee’s on.

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